Privacy Policy

Welcome to bh44, Bangladesh's trusted online casino and sports betting platform. This Privacy Policy explains in clear, straightforward terms how we collect your personal information, why we collect it, how we use it, and the rights you hold over your own data. By accessing or using bh44 — whether you are placing a cricket bet, spinning the reels on a slot game, enjoying a live casino table, or simply browsing our platform — you agree to the practices described in this document.

We are committed to maintaining the highest standards of data protection for every player on bh44. This policy applies to all personal data collected through our website (https://bh44.vip), our mobile-optimised platform, and any communication channels we operate. If you have questions at any time, you can reach our support team at the contact details provided at the end of this document.

1. Information We Collect

bh44 collects personal information to provide you with a safe, smooth, and enjoyable gaming experience. We collect only what is necessary for legitimate operational and compliance purposes. The information we gather falls into two broad categories: information you provide directly and information collected automatically.

Information You Provide Directly

When you register for an account, make a deposit, request a withdrawal, or contact our support team, you may provide us with:

• Full name and date of birth (to verify you are 21 years of age or older)
• Email address and mobile phone number (Dhaka, Chittagong, Sylhet, or any Bangladesh number)
• Residential address (including city, district, and division within Bangladesh)
• Payment details — including your bKash, Nagad, or Rocket mobile wallet account identifiers, or bank account information for Dutch-Bangla Bank, BRAC Bank, City Bank, and other supported institutions
• Government-issued identity documents submitted for KYC verification (e.g., National ID, passport)

Information Collected Automatically

When you use the bh44 platform, we automatically record certain technical and behavioural data to ensure platform stability and improve your experience:

• IP address, device type, operating system, and browser information
• Pages visited, session duration, game history, and betting activity on the platform
• Cookies and similar tracking technologies (see the Cookies section below for full details)

2. How We Use Your Information

bh44 uses collected information for specific, lawful purposes only. We do not use your data in ways that go beyond what is reasonably necessary for the following purposes:

• Account creation, identity verification, and age confirmation (21+ requirement strictly enforced)
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods
• Providing customer support, resolving disputes, and responding to player queries in a timely manner
• Delivering personalised bonuses, promotions, and in-game offers relevant to your playing style
• Conducting responsible gaming checks — including monitoring for problem gambling indicators and enforcing self-exclusion requests
• Complying with applicable laws, fraud prevention obligations, and platform security requirements

3. Sharing of Your Information

bh44 does not sell, rent, or trade your personal data to any third party. We share information only in the limited circumstances described below, and always under strict data-handling agreements that require the recipient to protect your information to the same standard we do.

Payment Processors

To process deposits and withdrawals, we share necessary transactional data with our payment partners, including mobile financial service providers such as bKash, Nagad, and Rocket. These partners are bound by their own privacy policies and industry security standards.

Service Providers

We work with carefully selected technology providers (such as hosting, analytics, and fraud detection services) who process data on our behalf. They are contractually prohibited from using your data for their own purposes and must handle it in accordance with our instructions and applicable data protection standards.

Legal Requirements

We may disclose personal information when required to do so by applicable law, regulation, or a valid legal process. In such cases, we disclose only the minimum information necessary to satisfy the legal obligation and will notify you unless we are legally prohibited from doing so.

4. Payment Data & Financial Privacy

We understand that your financial information is among the most sensitive data you share with any online platform. When you make a deposit via bKash, Nagad, Rocket, Upay, or a bank transfer to City Bank, BRAC Bank, Islami Bank, or any other supported institution, your payment credentials are processed through encrypted, secure channels. bh44 does not store full card numbers or mobile wallet PINs on our servers.

Transaction records are kept for a defined period for auditing, dispute resolution, and legal compliance purposes. Access to financial records is strictly limited to authorised bh44 personnel and, where legally required, regulatory bodies. All financial data is stored with encryption at rest.

5. Data Retention

bh44 retains your personal data for as long as your account is active and for a reasonable period thereafter, to fulfil the purposes set out in this Privacy Policy. Specifically, transaction records and identity verification documents may be retained for a longer period where required by applicable laws or in connection with ongoing legal proceedings or disputes.

When we no longer need your personal data, we securely delete or anonymise it. If you close your bh44 account, we will process your deletion request in line with our retention schedule and notify you once it is complete. Note that certain data may be retained beyond account closure to meet legal obligations.

6. Cookies & Tracking Technologies

bh44 uses cookies and similar technologies to improve how our platform functions and to personalise your experience. Cookies are small text files stored on your device when you visit our site. We use three main types of cookies:

• Essential Cookies — required for the site to function properly, including keeping you logged in and securing your session
• Analytical Cookies — help us understand how players interact with the platform so we can identify improvements (e.g., page load performance, navigation paths)
• Preference Cookies — remember your settings and choices (such as language selection and game preferences) to provide a more consistent experience across sessions

You can control cookie preferences through your browser settings. However, disabling essential cookies may affect your ability to use certain features of the bh44 platform. For further queries about cookie usage, please contact our support team.

7. Your Rights Over Your Data

As a bh44 player, you have meaningful rights over the personal data we hold about you. We are committed to honouring these rights promptly and without undue cost to you. Your rights include:

• Right of Access — request a copy of the personal data bh44 holds about you at any time
• Right to Rectification — ask us to correct inaccurate or incomplete data we hold about you
• Right to Erasure — request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations
• Right to Restrict Processing — ask us to limit how we use your data while a dispute or concern is being investigated
• Right to Object — object to the processing of your personal data for direct marketing purposes at any time

To exercise any of these rights, please write to us at the contact details provided at the end of this document. We will respond to all valid requests within a reasonable timeframe, typically within 30 days of receipt.

8. Data Security

bh44 takes the security of your personal data seriously. We employ a combination of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for data in transit, encryption at rest for stored sensitive data, strict access controls, regular security assessments, and staff training on data protection best practices.

While we implement robust security safeguards, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights or freedoms, we will notify you as required by applicable data protection obligations and take all reasonable steps to mitigate the impact. We encourage you to choose a strong, unique password for your bh44 account and to keep your login credentials confidential.

9. Children and Age Restriction

bh44 is strictly an adult platform. Our services are intended exclusively for players who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that we have inadvertently collected data from a person below this age threshold, we will delete that data immediately and close the associated account. If you believe a minor has registered on bh44, please contact our support team right away so we can investigate and act promptly.

10. Changes to This Privacy Policy

bh44 reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable laws, new business practices, or improvements to our platform. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notice before the changes take effect.

Your continued use of bh44 after any such changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information. The most current version of this policy will always be available at https://bh44.vip/privacy-policy.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how bh44 handles your personal data, our support team is here to help. We aim to respond to all privacy-related enquiries within 5 business days.

You can reach us by email at [email protected]. Please include your registered username and a clear description of your request so we can assist you as efficiently as possible. For general account support, you can also visit our FAQ page for quick answers to common questions.